About LoyalCX

Building the future of dealership technology.

LoyalCX is a software solutions company on a mission to help automotive dealerships deliver better customer experiences, retain more customers, and operate smarter through innovative, connected technology.

Who We Are

A software company built for the modern dealership.

LoyalCX designs and builds software that helps dealerships improve customer experience, strengthen retention, and elevate digital engagement — all while making day-to-day operations more efficient.

We focus on the moments that matter across the entire customer relationship, turning fragmented touchpoints into a connected experience that keeps customers coming back long after the sale.

CX

Experience-first design

Retention

Built to keep customers

Digital

Engagement everywhere

Our Vision

The automotive industry is changing fast. We build to keep dealerships ahead.

Buyer expectations, digital retail, and the way customers connect with dealerships are evolving rapidly. LoyalCX builds connected software solutions that help dealerships adapt, compete, and create better customer experiences — turning change into a competitive advantage instead of a threat.

Our Approach

Technology that solves real problems — without adding complexity.

Great software should feel obvious. We build purpose-built tools for automotive retailers that reduce friction instead of creating it.

Simple

Intuitive tools your team actually uses. We remove steps, not add them — so adoption is fast and value is immediate.

Intelligent

Data-driven and increasingly automated. Our platform surfaces the right action at the right moment to drive engagement and revenue.

Integrated

Built specifically for automotive retail and designed to work together, so every solution strengthens the rest of your operation.

Our Solutions

One expanding platform for the connected dealership.

The LoyalCX platform brings together the tools dealerships need to build lasting customer relationships — and it keeps growing.

Customer Retention

Rewards, service retention, referrals, and automated campaigns that turn buyers into lifetime customers.

Digital Business Cards — CX Connect

A dealership engagement and lead-capture platform that turns every introduction into a connected relationship.

Customer Engagement

Personalized offers, messaging, and digital touchpoints that keep customers connected between visits.

Coming

AI-Powered Solutions

The next generation of intelligent tools designed to help dealerships predict, personalize, and automate at scale.

And the platform continues to expand — with new solutions built around real dealership challenges.

Looking Ahead

“We’re not building software for today’s dealership—we’re building the platform dealerships will rely on tomorrow.

LoyalCX is committed to building the next generation of automotive technology — continuously developing solutions that strengthen the relationships dealerships have with their customers, today and for years to come.

See where automotive retail is going.

Schedule a demo and learn how LoyalCX can help prepare your dealership for the future of automotive retail.